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1. Free Shipping

Delivery Time= Processing Time + Shipping Time

Processing Time
Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-12 business days. Please note that this does not include holidays and weekends.

Shipping Methods & Shipping Time

Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.

Shipping to US:

Shipping Methods Shipping Rates  Shipping Time
Standard Shipping
8-12 Business Days
Express Shipping $20.00 4-6 Business Days

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2. 30-day Returns

We want you to feel comfortable and confident when shopping at Louily, that’s why we offer an easy 30-day return & exchange policy.

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3. 1 Year Warranty

Louily fully stands behind the products we sell. Therefore, all of our products are covered by a one-year warranty starting from the day when the original order was received.

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4. Customized Service

All roduct can provide customized services, please contact our customer service to place an order, contact email: Customized categories include: plating color, stone color, stone size, stone material, engraved, size, material, etc.

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