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1. Free Shipping
Delivery Time= Processing Time + Shipping Time
Processing Time
Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-12 business days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping to US:
| Shipping Methods | Shipping Rates | Shipping Time |
|
Standard Shipping
|
$0.00
|
8-12 Business Days
|
| Express Shipping | $20.00 | 4-6 Business Days |
2. 30-day Returns
We want you to feel comfortable and confident when shopping at Louily, that’s why we offer an easy 30-day return & exchange policy.
3. 1 Year Warranty
Louily fully stands behind the products we sell. Therefore, all of our products are covered by a one-year warranty starting from the day when the original order was received.
4. Customized Service
All roduct can provide customized services, please contact our customer service to place an order, contact email: service@louilyjewelry.com. Customized categories include: plating color, stone color, stone size, stone material, engraved, size, material, etc.